Included: 1 E-Book (PDF format)


Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating easy decision making, facilitation can make any organization make better decisions. This book will give you an understanding of what facilitation is all about, as well as some tools that you can use to facilitate small meetings.



  1. Understanding Facilitation
  2. Process vs. Content
  3. Laying the Groundwork
  4. Tuckman and Jensen’s Model of Team Development
  5. Building Consensus
  6. Reaching a Decision Point
  7. Dealing with Difficult People
  8. Addressing Group Dysfunction
  9. About Intervention
  10. Intervention Techniques

Facilitation Skills E-Book

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